Teen Drive Hours Support

Get help with the Teen Drive Hours app - GPS tracking for teen driver compliance

About Teen Drive Hours

What is Teen Drive Hours?

Teen Drive Hours is a free GPS tracking app designed to help parents and teen drivers accurately log supervised driving hours for DMV compliance. Perfect for meeting state requirements like Illinois' 50-hour supervised driving mandate.

Key Features

  • • Real-time GPS route tracking
  • • Automatic distance and duration calculation
  • • Background tracking when phone is locked
  • • Session history with detailed route maps
  • • DMV-compliant hour logging
  • • Safety-first design for parked use only

System Requirements

  • • iPhone with iOS 14.0 or later
  • • Location services permission
  • • Supervising adult (21+) required

Download

Available free on the Apple App Store. Search for "Teen Drive Hours" or use the direct link below.

Download on App Store

Getting Started

1. Initial Setup

  • • Download and install Teen Drive Hours from the App Store
  • • Accept the Privacy Policy and Terms of Service on first launch
  • • Grant location permissions when prompted
  • • Add your teen driver's name in Settings
  • • Add supervising driver information

2. Starting Your First Session

  • • Ensure vehicle is safely parked before opening the app
  • • Tap "Start Driving Session" on the main screen
  • • Select the teen driver and supervising adult
  • • Wait for GPS accuracy confirmation
  • • Begin driving - the app tracks automatically

3. During the Drive

  • • Keep phone accessible but do not interact while driving
  • • App tracks location and route automatically in background
  • • For breaks, pull over safely and pause the session
  • • Resume tracking when continuing the drive

4. Ending a Session

  • • Park safely before ending the session
  • • Tap "End Session" in the app
  • • Review driving conditions and add notes if needed
  • • Session is automatically saved to history

Troubleshooting

GPS and Location Issues

GPS not accurate or not working?

  • • Ensure Location Services is enabled in iPhone Settings
  • • Check that Teen Drive Hours has "Always" location permission
  • • Make sure you're outdoors with clear sky view
  • • Wait 30 seconds for GPS to get accurate position
  • • Restart the app if GPS seems stuck

Route not tracking properly?

  • • Ensure phone isn't in Low Power Mode during driving
  • • Keep the app running in background (don't force close)
  • • Check that Background App Refresh is enabled
  • • Make sure phone has adequate battery during session

Session Management Issues

Can't start a new session?

  • • Make sure no other session is currently active
  • • Check that you have a driver and supervisor set up
  • • Try restarting the app completely
  • • Ensure you have location permissions enabled

Session ended unexpectedly?

  • • Check if inactivity timeout was reached (configurable in Settings)
  • • Look for the session in History - may have been auto-saved
  • • If data is lost, use Manual Session Entry to recreate

App Performance Issues

App running slowly or crashing?

  • • Close other apps to free up memory
  • • Restart your iPhone
  • • Ensure you have the latest app version
  • • Clear some storage space on your device
  • • If problems persist, reinstall the app

⚠️ Important Safety Guidelines

NEVER interact with the app while driving!

  • • Only use the app when vehicle is safely parked
  • • Start sessions before beginning to drive
  • • End sessions only after parking safely
  • • If you need to pause mid-drive, pull over safely first
  • • Teen drivers should focus 100% on driving
  • • Supervising adults are responsible for app interactions

Frequently Asked Questions

Is Teen Drive Hours really free?

Yes! The core GPS tracking features are completely free. We're working on premium features like PDF report generation for future releases.

Does the app work offline?

Yes, GPS tracking works without internet connection. The app only needs internet for initial setup and app updates.

How accurate is the GPS tracking?

Our app uses iPhone's built-in GPS which is typically accurate to within 3-5 meters. We also filter out inaccurate GPS points for cleaner route tracking.

Will this drain my battery?

We've optimized for minimal battery usage. Expect approximately 10-15% battery drain per hour of tracking, similar to other GPS navigation apps.

Is my driving data private?

Absolutely! All driving data is stored locally on your iPhone. We never upload your routes or personal information to external servers.

Read our full Privacy Policy →

Can I use this for multiple teen drivers?

The free version supports one teen driver. Multi-driver support will be available in our upcoming premium version.

Contact Support

Get Help

Can't find the answer you're looking for? Our support team is here to help with any questions about Teen Drive Hours.

Response Time:Within 3 business days

When Contacting Support

Please include the following information to help us assist you faster:

  • • iPhone model and iOS version
  • • Teen Drive Hours app version
  • • Detailed description of the issue
  • • Steps you've already tried
  • • Screenshots if applicable