Support Center
Get help with all REMAC Enterprises services and products
Featured Support
📱
Teen Drive Hours App Support
Get help with our free GPS tracking app for teen driver hour compliance. Find troubleshooting guides, setup instructions, and safety guidelines.
Get App Support📞
VoIP Phone Systems
Support for VoIP phone systems, SIP trunks, and business communications.
- • Phone system setup
- • Call quality issues
- • Feature configuration
- • Billing questions
💻
Software Development
Support for custom software solutions and web development projects.
- • Project consultation
- • Technical support
- • Integration assistance
- • Maintenance requests
🔗
API Integrations
Support for API integrations and advanced technical solutions.
- • API documentation
- • Integration guidance
- • Authentication help
- • Rate limiting issues
General Support
Contact Information
Phone:(773) 888-5395
Address:2000 Center Dr, Hoffman Estates, IL 60192
Mailing:P.O. Box 1083, Palatine, IL 60078-1083
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM CST
Saturday: 10:00 AM - 4:00 PM CST
Sunday: Closed
Response Times
Email: Within 3 business days
Phone: Immediate during business hours
Critical Issues: Within 4 hours
💡 Before Contacting Support
For App Issues:
- • Try restarting the app
- • Check for app updates
- • Verify location permissions
- • Note your device model and iOS version
For VoIP Issues:
- • Check internet connection
- • Test with different devices
- • Note specific error messages
- • Have your account information ready